Week 12 - Research the Information of Big Apple Donuts & Coffee...^^

Today - 22/7/2013, Monday 

 

 

All of this picture was finds at the website because Big Apple can't give me take the picture so I was go to the Google and find the operations of the Big Apple.



......this is the logo of Big Apple Donuts & Coffee......

 

The operations of the produce donuts ways...

 

......this is how they produce the breads......

......that is the way how they start to do the donuts bread......

......that are how there put the sauce to the upper part of the donuts......

 

......this is the decoration parts after add the sauce then the staff will add the power and add the cream or chocolate sauce on the upper part also to make the donuts more look nice and tasty......

......this is how the staff arrange the donuts to the customer selection there......

 

......that are how there display and arrange the donuts properly......

......this is the new idea of sushi design donuts......

......these are all the different favour of the donuts......

 

Today is the end of the blog...

 

When I do started do this blog I feel so happy because Big Apple Donuts & Coffee is my favourite dessert. After this research I more know when is the company started up and how is the company operations. Last, I need to say thank you to Mr. Stephen Ong because of this subject I found out to build a company is not that so easy because everything's also need to record and calculate the cost because started up the company.

Week 12 - Questions of Franchise Evaluation Checklist (Big Apple Donuts & Coffee)...^^

Today - 22/7/2013, Monday

The Questions for Myself to answer...If I really have the chance to create a franchise company...^^
Answer of Myself...

1. Are you qualified to operate a franchise successfully? Do you have adequate drive, skill, experience, education, patience, and financial capacity? Are you prepared to work hard?

I will try to observation the location and the marketing survey before I do my own franchisee company and I will make sure my operation of my franchise shop is successfully. I have no experience of do the franchise but I will be patience to learn and do my well in the education and financial capacity. I will prepared to work hard.

2. Are you willing to sacrifice some autonomy in operating a business to own a franchise?

Of course I will sacrifice of my autonomy to operation my business because I have the responsibilities to handle all the problem and I need to solve my problem also. Although i can't have the salary but I also need to make sure my staff can get the salary every month.

3. Can you tolerate the financial risk? Would business failure wipe you out financially?

I can't be sure my financial can be successfully in the ever year but the one thing's I can do is to avoid my financial into the risk. I will calculate the financial of next year before the year was come.

4.Can you juggle multiple tasks simultaneously and prioritize various projects so that you can accomplish those that are most important?

I am the leader of the franchise shop so of course I have to juggle multiple tasks in the same times because I need to confirm all of my operation and my plan can be successfully at the same times. I also will arrange what is the first things I need to do and the I will make an arrangement for myself to make sure that I can't have any of the confusing.

5.Are you genuinely interested in the product or service you will be selling? Do you enjoy this kind of business? Do you like to sell?

Yes, I will have that interesting to selling my product and service to people because if I have that interesting on my business although how I tired or sadness I also need to persists of my business. If I have a chance to open the franchise shop, I will like to enjoy the business and I will work hard to sell my products and services.

6. Do you enjoy working with and managing people? Are you a "team player"?

Yes, I am very enjoying in working with managing people because I have my own principles in my life so I want make sure my staffs can be enjoying in the business with me also and I want all of the staffs have the responsibilities on the job and the position. I am the team player because I like to work at the team together with my staffs.

7. Will the business generate enough profit to suit you?

I will try to adjust my profit of earning every year.

8. Has the franchiser investigated enough your background thoroughly enough to decide if you are qualified to operate the franchise?

Yes, I think the main company will checking my background and profile to make sure i have the enough base to open a franchise background.

9. What can this franchiser do for you that you cannot do for yourself?

Supplied those things for example the cooking tools and give the recipe of producing the donuts that have to same with the main company.

Week 12 - Questions of Franchise (Big Apple Donuts & Coffee)...^^

Today - 22/7/2013, Monday

1.What is the background of the company and its performance record?

By the mid of 2008, Big Apple was acknowledge as one of the fastest growing food chains in the history of the nation with already 23 stores operating nationwide, just over a year after its birth. Today, at an average growth rate of one new store a month, Big Apple going global.
The Journey of the donut from 1808. On the 2^nd of May 2007, Big Apple Donuts & Coffee established itself in Malaysia with the opening of its first store at The Curve. It is wholly owned by Big Apple Interasia Sdn Bhd, a parent company with several subsidiaries under its corporate umbrella. Its trademark store can be found in almost all major shopping malls across the country and immediate plans are underway to expand to China, Thailand, Vietnam and the Middle East.

Tag-line - “Every Piece is a Masterpiece”
Big Apple always aims to offer something new and exciting to all donut lovers in Malaysia and around the world. The idea for introducing freshly fried donuts with different choices of filling and garnishing came from a group of passionate individuals who have vast experiences in the food and beverage industry in Malaysia, Singapore, Indonesia and Thailand.

2.What is the company’s current financial status?

In just under 2 years, Big Apple had already opened a record 30stores across the country, at an average growth of more than 1 store a month. On average, each Big Apple store churns out ¼ million donuts a month.

3.What are the names, addresses, and phone numbers of existing franchisees in my trade area?

Name:Big Apple Donuts & Coffee

Address:Lot G31A, Alpha Angle Shopping Centre,
              Seksyen 1, Wangsa Maju,53300 Kuala Lumpur, Malaysia

Phone number of H.r: 03 - 9019 8236 - (that place I visited don't have number)

4.Describe how you train and mentor your franchisees.
In the very same time Big Apple's staff grew from just 8 to a staggering 500 employees. That is means head of the shop will be train up the employees.
Apologize: Sorry Sir, I can't answer others of the Franchisee questions because I can't have an interview with the manager and I can't finds other any information about their operations, plans, financial and others information.

Week 11 - Research of Big Apple Donuts & Coffee...^^

Today - 21/7/2013, Sunday

I was go to Google website find some others research of the Big Apple Donuts & Coffee...

Research 1:-

Internet Information
"On the 2nd of May 2007, Big Apple Donuts and Coffee established itself in Malaysia with the opening of its first store at The Curve. It is wholly owned by Big Apple Interasia Sdn Bhd, a parent company with several subsidiaries under its corporate umbrella. Its trademark stores can be found in almost all major shopping malls across the country, including South East Asia where it is internationally branded as Bapple Donuts and Coffee in Indonesia, Thailand and China."

Donuts Favour
All the donuts favour of the Big Apple Donuts & Coffee

- Chococinno - Dancing Queen - Go-Nutz - Kiwi Blitz - Say Cheese - Whiteforest - 101 Temptations - Almond - Chocoholic - Chocoring - Choreo - Duren-Duren - Green-Teaser - Glacier

- Hawaii-Five-o - Iceberg - Kimochi - Mango Tango - Marble Duke - Merry Cherry - Mochalisa - Moonraker - Pink Twister - Rolling Stone - Semi-Glacier - Snowy - The Alien - Whitnut

http://www.foodstreet.com.my/food-street/opage.s?outlet=Big+Apple+Donuts+And+Coffee

The location of all the Big Apple Donuts & Coffee
33 shops were available at Malaysia

http://www.foodstreet.com.my/food-street/mopage.s?outlet=Big+Apple+Donuts+And+Coffee

Research 2:-

The Profile and Background
Owned and Managed: Big Apple Interasia
First outlet: Trading in 2007

^{http://en.wikipedia.org/wiki/Big_Apple_Donuts_and_Coffee}

The Place of Big Apple Donuts & Coffee (Available)
Kuala Lumpur - 7 shops

• Tesco Extra Cheras, Kuala Lumpur
• Mid Valley Megamall, Kuala Lumpur
• Low Yat, Kuala Lumpur
• Desa ParkCity, Kuala Lumpur
• Alpha Angle, Kuala Lumpur
• Jusco AU2, Kuala Lumpur
• Cheras Leisure Mall, Kuala Lumpur

- others country will at the website...
- others shops will be show at the website...

http://en.wikipedia.org/wiki/Big_Apple_Donuts_and_Coffee

Research 3:-

Awards of the Big Apple Donuts & Coffee

• http://www.bigappledonuts.com/pdf/080725_eng_starmetro.pdf
  Recognition for 44 Entrepreneurs
• http://www.bigappledonuts.com/pdf/080430_eng_starmetro.pdf
  Donuts Wave hits East Coast Mall
• http://www.bigappledonuts.com/pdf/eng_advertorial.pdf
  Seductive Donuts in Malacca
• http://www.bigappledonuts.com/pdf/20091030_nanyang.pdf
  CEO talk

Research and Find
I will research and find the information to answer the survey questions.

1.      What is the background of the company and its performance record?

2.      What is the company’s current financial status?

3.      What are the names, addresses, and phone numbers of existing franchisees in my trade area?

4.      Describe how you train and mentor your franchisees.

http://www.bigappledonuts.com/

Research 4:-

Base on the Google website, I found out the price of the Big Apple Donuts & Coffee!

......except of the board, customers also can buy 3 or 4 pcs only also can......

......the board of the price......

  

https://www.google.com/

Week 11 - Observation of Big Apple Donuts & Coffee...^^

Today - 19/7/2013, Friday

I went to the Big Apple shop again and ask for the manager have an interview with me because I want ask about the franchisee questions for my survey...But unluckily, I rejected again from the manager...

So that, I really have no choice then I went to the shop and observation of myself...I stay at the shop within 3 hours (5pm-8pm), to record what I have been observation on the 3 hours. I also capture some of the picture of that shop but unluckily also the staff was blocked me and won't let me take a picture...haiz...

After Observation, I recorded:-

- the shop environment is quite good but the sitting area will not so big
- the shop still have 3 tables and 9 chairs
- have drink to let some of the customers to order and buy
- after 6pm will have many peoples come and buy
- many of the people were buy and take away
- their customers majority are office lady and office man & Family with their kids
- their donuts average 1 hour can sell around 300 - 350 pcs
- their customers majority will buy a box of 6 pcs, a box of 12 pcs and 2 boxes of 6 pcs of donuts

......Wangsa Maju (Jusco) - Big Apple Donuts & Coffee......

......their customers......

......their customers......

......Big Apple donuts......

......Big Apple environment......

......their sitting area and buy drink area......

......we buy the donuts......^^

......My Friend donuts......

......My Friend donuts......

......My favourite donuts......

......My favourite donuts take away......

......My friend enjoy with the donut......

 
After the 3 hours of the day...enjoy~~~^^

Week 11 - Mission to Big Apple Donuts & Coffee...^^

Today - 16/7/2013, Tuesday

Today I went to the Big Apple Donuts & Coffee to find the manager to make an appointment to interview...

I walk into the shop, I said I was come from TAR UC and want have an interview with your manager then I ask for find the manager then the staff was walk inside the kitchen and find the manager. After that, the staff was walk out and tell me the manager will no interview with me...I told the staff, the interview just for half and hour only,the staff told me is the manager don't want interview...

(the manager didn't come out to see me and answer me anything's also):(...
So that, I have no choice then I need to observation of myself and do the research of my survey...

Week 10 - Research of the Big Apple Donuts & Coffee

Today - 12/7/2013, Friday

Finally we get the approval paper for interview the franchisee and then I decide next week Tuesday go to the Big Apple Donuts & Coffee to make an appointment with the manager to have a short interview...

Some of my friends also same place with me at jusco so I and my friend will go to ask together...^^

......Big Apple Donuts & Coffee......

 

Background of the Big Apple Donuts & Coffee

 



By the mid of 2008, Big Apple was acknowledge as one of the fastest growing food chains in the history of the nation with already 23 stores operating nationwide, just over a year after its birth. Today, at an average growth rate of one new store a month, Big Apple going global.

The Journey of the donut from 1808. On the 2^nd of May 2007, Big Apple Donuts & Coffee established itself in Malaysia with the opening of its first store at The Curve. It is wholly owned by Big Apple Interasia Sdn Bhd, a parent company with several subsidiaries under its corporate umbrella. Its trademark store can be found in almost all major shopping malls across the country and immediate plans are underway to expand to China, Thailand, Vietnam and the Middle East.



Week 9 - Rejected from Subway Sandwich ...:(

Today - 4/7/2013, Thursday

This week I have to think again the franchisee shop because Subway Sandwich (Bream Mall Outlet) rejected me He told me he can't take any of the interview because they have the agreement so they can't represent the Main Shop of the Subway Sandwich answer my franchisee survey.

I have no choice so I have to chose another franchisee shop to do the interviews...
After I research I decide to chose the Big Apple Donuts and Coffee and then I send my title to my class rep to pass up our title to Sir...^^